Privacy Policy

Last Updated: January 2026

At tez88, we take the privacy and security of our users very seriously. This Privacy Policy explains in clear terms how we collect, use, share, and protect personal information when you visit and use tez88 — Bangladesh's trusted online casino and sports betting platform. By accessing or using tez88, you confirm that you have read, understood, and agreed to the practices described in this policy.

This policy applies to all personal data collected through the tez88 website, mobile interface, and any associated communication channels. We encourage you to read this document carefully. If you have any questions or concerns about how your data is handled, please contact our support team at any time.

1. Information We Collect

tez88 collects only the information necessary to deliver a secure, personalized, and fair gaming experience. We are transparent about what we gather and why. The data we collect falls into three broad categories: information you provide directly, information collected automatically, and information from third parties.

Information You Provide Directly

When you register an account, make a deposit, or contact our support team, you may provide the following personal information:

• Full name, date of birth, and national identification details for age and identity verification (21+ players only)
• Email address, phone number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna)
• Payment method details such as bKash wallet number, Nagad account, Rocket number, or bank account details for BDT transactions
• Support queries, chat messages, and any other communications you initiate with the tez88 team

Information Collected Automatically

When you browse or interact with tez88, certain technical data is recorded automatically to ensure the platform runs smoothly and securely:

• Device type, operating system, browser version, and IP address
• Pages visited, time spent on site, clicks, and scrolling behavior via session analytics
• Geolocation data (country and region level, not precise GPS) to comply with jurisdictional access restrictions

Information from Third-Party Partners

In certain circumstances, tez88 may receive supplementary information from payment processors, identity verification services, or fraud prevention partners in order to validate your account, confirm transactions, and protect the integrity of our platform. This data is handled with the same level of care as directly collected information.

2. How We Use Your Information

The personal information we collect serves specific, legitimate purposes related to running a safe and compliant gaming platform. tez88 uses your data for the following purposes:

• Account registration and management — to create, verify, and maintain your tez88 player account securely
• Payment processing — to facilitate BDT deposits and withdrawals via bKash, Nagad, Rocket, and supported bank channels
• Customer support — to respond to your queries, resolve disputes, and provide technical assistance promptly
• Fraud prevention and security — to detect suspicious activity, prevent unauthorized access, and protect the platform from abuse
• Personalization and marketing — to send you relevant promotions, bonus offers, and cricket or slots updates tailored to your preferences (you may opt out at any time)
• Legal and regulatory compliance — to meet our obligations under applicable laws, resolve legal claims, and cooperate with lawful authorities when required

3. How We Share Your Information

tez88 does not sell, rent, or trade your personal information to any third party. We may, however, share your data in limited circumstances with trusted partners who are contractually bound to protect it:

• Payment service providers such as bKash, Nagad, and Rocket — solely to process your deposits and withdrawals and confirm transaction authenticity
• Identity and KYC verification partners — to validate that players are of legal age (21+) and that accounts are genuine
• Analytics and platform security services — who help us monitor site performance, identify technical issues, and detect fraud patterns
• Law enforcement or regulatory bodies — only when required by law, court order, or to protect the rights and safety of users and the platform

All third-party service providers working with tez88 are required to adhere to strict data confidentiality agreements. They are authorized to use your data only for the specific task they are engaged to perform and may not use it for any independent marketing or commercial purpose.

4. Payment Data and Financial Security

tez88 handles all payment-related data with the highest level of protection. When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or any supported BDT payment channel, the transaction details are transmitted exclusively over encrypted connections. We do not store your full payment credentials on our servers in plaintext form — sensitive financial data is tokenized and handled by our payment processing partners.

tez88 employs SSL (Secure Sockets Layer) encryption across the entire platform to ensure that data traveling between your device and our servers cannot be intercepted. Our systems undergo regular internal security reviews to maintain a robust defense against unauthorized access, data breaches, and cyberattacks. We are committed to implementing best-practice security standards to keep your financial information safe at all times.

5. Cookies and Tracking Technologies

tez88 uses cookies and similar tracking technologies to deliver a smoother, more personalized experience on our platform. A cookie is a small data file stored on your device when you visit a website. These files allow us to remember your preferences and understand how you interact with the site.

Essential Cookies

These cookies are strictly necessary to operate core site functions such as login sessions, account security, and navigation. Disabling them may prevent you from accessing certain features of tez88.

Analytics Cookies

We use analytics cookies to understand how users navigate tez88 — which pages are most popular, how long sessions last, and where users experience friction. This data helps us improve the platform for Bangladesh players. No personally identifiable information is included in these analytics reports.

Managing Your Cookie Preferences

You can control or disable cookies through your browser settings at any time. Please note that restricting essential cookies may affect your ability to use certain features of the tez88 platform, including staying logged in to your account. We do not use advertising or cross-site tracking cookies.

6. Data Retention

tez88 retains your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Account data is retained for the duration of your active account relationship with tez88 and for a defined period thereafter as required by applicable regulations.

Transaction records and financial data may be held for a longer period to comply with anti-money-laundering (AML) regulations and dispute resolution timelines. When your data is no longer required, it is securely deleted or anonymized so that it can no longer be linked to you as an individual.

7. Your Privacy Rights

As a tez88 user, you have rights regarding your personal data. We are committed to respecting and fulfilling these rights in a timely manner. Your key rights include:

• Right to access — you may request a copy of the personal data tez88 holds about you
• Right to rectification — you may request that inaccurate or incomplete data is corrected without undue delay
• Right to erasure — in certain circumstances, you may request deletion of your personal data (subject to legal retention obligations)
• Right to restrict processing — you may request that we limit how we use your data while a dispute or review is pending
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting any prior lawful processing

To exercise any of these rights, please contact the tez88 privacy team via email. We will respond to your request within a reasonable timeframe and will ask you to verify your identity before disclosing or modifying any account data.

8. Children's Privacy

tez88 is strictly an adult platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that personal data has been submitted by a minor, we will take immediate steps to delete that information from our records. If you believe a minor has registered on tez88, please contact us immediately at [email protected] so we can act promptly.

9. Third-Party Links

The tez88 platform may occasionally reference or display the names of third-party services such as payment providers, game studios, or sports data partners. tez88 does not control the privacy practices of any external service and is not responsible for the content or data collection practices of third parties. We encourage you to review the privacy policies of any external service you interact with independently.

10. Changes to This Privacy Policy

tez88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, legal obligations, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Your continued use of the tez88 platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should discontinue use of the platform and may contact us to request deletion of your account data.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way tez88 handles your personal data, our dedicated support team is ready to assist you. We aim to respond to all privacy-related inquiries within 3 business days.